Privacy Policy
Effective Date: 21st October 2025
This Privacy Policy explains how Anastasia Florists (“we,” “us,” or “our”), located in Aberdeen, Scotland, collects, uses, stores, and protects your personal data when you use our website, https://archive.aflorists.com/, and our online services.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018).
1. Who We Are (Data Controller)
| Detail | Information |
| Business Name | Anastasia Florists |
| Address | 336 King Street, Aberdeen, AB24 5BJ, Scotland, UK |
| Contact for Data Protection | [email protected] |
2. Data We Collect and Why
We collect and process personal data to fulfil our services. Our legal basis for processing your data is primarily Contract (to fulfil your order) and Legitimate Interest (for essential business operations).
| Data Category | Examples of Data Collected | Purpose of Collection | Legal Basis |
| Identity Data | Name, title, date of birth (for specific occasions). | To identify you and the recipient. | Contract, Legitimate Interest. |
| Contact Data (Customer) | Billing address, delivery address, email address, telephone numbers. | To process and deliver your order, and for essential communication. | Contract. |
| Contact Data (Recipient) | Name, delivery address, telephone numbers (required for delivery). | To ensure the correct delivery of flowers. | Contract, Legitimate Interest. |
| Transaction Data | Details about payments to and from you, and other details of products you have purchased from us. | To fulfil and manage your order and maintain sales records. | Contract, Legal Obligation (Tax). |
| Payment Data | Payment card details (processed securely via our processor). | To process payment for your order. We do not store full card details. | Contract. |
| Technical Data | Internet protocol (IP) address, browser type and version, time zone setting, operating system and platform. | To manage the website and troubleshoot issues. | Legitimate Interest. |
3. How We Share Your Data
We share your data only when necessary to perform our services or comply with the law.
- Delivery Personnel/Couriers: We share the recipient’s name, address, and phone number with our delivery drivers or third-party couriers to ensure the flowers reach the intended person.
- Payment Processors: We share payment information with our secure, third-party payment gateway, Stripe, to process your financial transaction.
- Legal Compliance: We may disclose data when legally required by law, court order, or governmental regulation (e.g., tax records).
4. Data Retention (How Long We Keep Your Data)
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements.
- Order Data: We generally keep order data for 6 years to comply with UK tax and financial regulations.
- Complaint Data: We keep complaint records for 2 years after resolution to resolve potential future disputes.
5. Your Rights Under UK GDPR
As a data subject, you have the following rights regarding your personal data:
- The Right to Be Informed: To be informed about how we use your data (as set out in this policy).
- The Right of Access: To request a copy of the personal data we hold about you.
- The Right to Rectification: To ask us to correct data that is inaccurate or incomplete.
- The Right to Erasure (“Right to be Forgotten”): To request that we delete your data where there is no good reason for us to continue processing it.
- The Right to Restrict Processing: To ask us to suspend the processing of your data.
- The Right to Data Portability: To request that we transfer your data to you or a third party in a commonly used format.
- The Right to Object: To object to the processing of your data where we are relying on a legitimate interest.
To exercise any of these rights, please contact the Data Protection Officer listed in Section 1.
6. Cookies
Our website uses cookies (small text files placed on your device) to collect usage data and enhance your experience. We use a Cookie Consent Manager to ensure compliance with the law, giving you full control over non-essential cookies.
- Strictly Necessary Cookies: (e.g., Session cookies, Cart cookies) These are essential for the operation of our website, such as enabling shopping cart functionality and maintaining security. Your consent is not required for these, but we must inform you of their use.
- Performance and Targeting Cookies: (e.g., Google Analytics, advertising cookies) These cookies help us analyse website traffic and deliver relevant advertising. We will only place these cookies on your device if you provide explicit, opt-in consent via our Cookie Consent Manager.
- Functionality Cookies: (e.g., Currency, Language, Delivery area) These remember choices you make to improve your experience. We require your consent to use these.
7. Complaints
If you have any concerns about how we handle your data, you have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
- ICO Website: https://www.ico.org.uk/
- ICO Scottish Office Address: The Information Commissioner’s Office – Scotland, 6th floor, Quartermile One, 15 Lauriston Pl., Edinburgh EH3 9EP.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the effective date will be updated.